It's important to not delay your healthcare.
wellPORTAL primary care physicians (PCPs) continue to see patients in their offices for acute and chronic conditions. They also offer a full range of virtual options to serve various healthcare needs, from wellness checks to sick care appointments.
To schedule an in-office or virtual appointment with your wellPORTAL PCP, please call the wellPORTAL VIP Hotline listed below for your health plan:
Prominence Health Plan members: 1-844-508-5558
IBEW-357 Preferred Plan/NV Energy Healthy Living Program/Greenspun Media Group members: 702-533-4353
Coronavirus
If you or your family members are experiencing symptoms of COVID-19, please call the wellPORTAL VIP hotline listed below for your health plan:
Prominence Health Plan members: 1-844-508-5558
IBEW-357 Preferred Plan/NV Energy Healthy Living Program/Greenspun Media Group members: 702-533-4353
We will connect you with your PCP’s office so they can assess your symptoms over the phone and determine if you should be tested for COVID-19. Your PCP will determine if you should be referred to testing.
To test for COVID-19, a sample is taken by swabbing deep inside your nose or throat, which can be uncomfortable or even painful. These samples are tested at an offsite location, and results can take several days to process.